Why regular maintenance?
Constant maintenance of a site is crucial in order to avoid nasty surprises such as a hacked website with down-ranking in Google resulting in lost customers.
New weaknesses are found all the time and as they are being fixed in new versions of the software, your sites need to be updated to insure avoiding getting exploited by hackers. On average 30,000 websites are hacked every day, according to the English security company Sophos. You don’t want yours to be one of them!
WordPress One-click updates
Is updating WordPress, your theme and plugins just a matter of clicking the Update button? Yes and no. Much of the time that can work, but in some cases there can be an incompatibility between different plugins, WordPress or your theme. The incompatibility could close down your entire site and would need to get resolved before everything can get back to normal again. Is that something you would feel competent doing yourself? If not, then we’re here to help!
Pricing
How much is it worth to you to not have to worry about your site not working?
Having a technically skilled professional monitoring and objectively looking at your site (monthly or weekly – depending on your plan) and finding and fixing any issues before they become a problem is what can make the difference between losing customers or gaining more customers for your business.
Our pricing is very affordable for any serious business needing help with the technical issues of running a website.
For all plans
Initial setup fee: USD 99
- Advanced security including Daily Scans for Malware and Threats
- Uptime Monitoring
- Monthly Report
- Use of Selected Premium Plugins and Themes
- Fast Priority Email Support
- 50% off the price of 1 hour of website changes / month
Basic
Recommended for Basic Business sites- Weekly Full Backups (stored in the cloud)
- Monthly Software Updates (WP, themes, plugins)
- Basic test after Updates
Silver
Recommended for Business site- Daily Full Backups (stored in the cloud)
- Weekly Software Updates (WP, themes, plugins)
- Extended tests after Update
- Complete Hack Clean-Up (should it ever be needed)
Gold
Recommended for E-commerce sites- All features of Silver
- Test purchase on major updates
- Monthly Contact Form Tests
- SEO Issue Checking
Platinum
Recommended for HIgh-traffic sites- All features of Silver+Gold
- Monthly mobile Friendliness Check
- Monthly site optimizations including speed and SEO
FAQ
What happens after I've ordered a plan for my site?
After we have received the webpanel login to your site we will perform the following tasks.
- Take some time to get to know the technical aspects of your site
- Make an initial backup of your site
- Compile a set of initial test cases for your site
- Update any out of date software
- Correct any obvious errors on your site including security, SEO etc
- Install reliable backup and security systems
- Setup monitoring of uptime and SEO issues
- Test your site to make sure it’s still working as expected
- Based on our findings we may make suggestions on how the site can be improved
From now on your site is fully secured and monitored by us!
What happens if something breaks?
We take full responsibility for any issues caused by us during software updating and we will fix any such issues at no extra cost.
If we find any incompatibilities after an update, we will try to resolve them. If this is not possible, then we will try to find alternative plugins.
If all fails, we will restore the site to a previous backup and postpone the updates.
While we can’t be held responsible for lost income, we will do our best to keep you happy.
What is not included in this service?
Changes to the site when it comes to content or web development is not included. You’re always welcome to ask us a question and we will do our best to answer.
If you need any development work on your site we prioritize working with you as a maintenance plan subscriber compared to other clients. This is because we already have a relationship with you, we know your site inside and out and we have the logins we need. And keeping you happy is the core of our business!
As an extra bonus, our maintenance plan subscribers have the option once a month to purchase one hour of development work at half price.
What if I want to cancel the subscription?
You can cancel this service at any time. The subscription service is paid in advance. You will not be refunded any payments, but you can cancel any coming payments. In case you cancel, we will not remove anything from your site except any of our licenses for premium software that are in use on your site. We will in this case notify you about which they are and where you can buy them yourself.
Which are the premium plugins?
Currently we have multisite licenses for a number of popular plugins and themes which can be freely used on your site as long as you are a maintenance plan subscriber. Some examples are Gravity forms, WPML, MonsterInsights, All in one SEO, BackupBuddy, iThemes Security, iThemes Sales Accelerator, WP All import/export, all Elgant theme plugins and themes including Divi, all 100+ WooCommerce plugins and themes from Yith etc.
Half price for 1h website changes per month?
Each calendar month you can purchase 1 hour of web site changes for half of our current hourly rate. You can’t accumulate these hours over multiple months. This can be any change to your site, for instance content changes, code changes or SEO work. You can combine this with a larger task so that you pay the regular rate for all hours except one which you get at half price. This is a way for us to give back and show appreciation for having you as a maintenance customer. We’re happy to keep your site healthy and stay up to date on security but we also love to help develop your site in new ways.
Relax with our maintenance plans
We take the worry out of running your business site. We know how important it is to you to always have your site not only working but performing optimally.
We work daily with many business sites like yours, so you can be assured that we bring extensive experience to servicing your website. Our top priority is to keep your website running smoothly and securely, so that you can spend your time running your business. Don’t hesitate contacting us if you have any questions!
